Shipping + Delivery
Update: International Delivery Times
Some international routes are currently suspended, and many routes have lower flight frequencies. This may cause longer transit times. Deliveries to and from overseas also depend on overseas postal and delivery services. Restrictions, operating constraints and labour shortages are causing delays in some countries.
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Shipping
We offer shipping within Australia, to our friends over in New Zealand, USA, Canada, Asia and the UK. Shipping costs these days can be a tad expensive so we are here to share the load!
Destination |
Cost |
Australia |
$10.95 (Standard) for orders < $150 |
FREE (Standard) for orders > $150 |
|
$15.00 (Express) |
|
New Zealand |
$20.00 (Standard) for orders < $200 (AUD) |
FREE (Standard) for orders > $200 (AUD) |
|
Rest of the World |
From $30 (Standard) |
Shipping charges are exempt from discounts and are non-refundable.
If we don't currently offer shipping to your country and you would like to make a purchase with us, please send an email to hello@leoandzo.com.au and we'll be more than happy to help!
Pre-Orders
If you have ordered multiple products and one or more of the products are pre-ordered, then ALL pieces will be shipped together once the pre-ordered product/s are available. If you would like your in-stock products to be sent beforehand then you will need to place two separate orders (one for in-stock products and one for pre-ordered products) to cover shipping costs. Please don't hesitate to contact us if you have any questions.
Delivery
We do try our best to get your goodies out as quickly as possible however please allow up to 3 business days for your lovely orders to be packed and dispatched. You will receive an email with your shipping confirmation and tracking link once shipped.
Destination |
Estimated Delivery Times |
Australia |
Standard | 2-12 business days Express | 1-3 business days |
New Zealand |
Standard | 8-15 business days |
Rest of the World | Standard | 9-30 business days |
International buyers are responsible for any additional fees imposed by their destination country (customs fees, taxes, etc.).
Please note there may be delays with delivery times (for both standard and express options) due to COVID-19. Unfortunately this is out of our hands but we will continue to pack and ship your orders as per usual. Thank you for your patience and understanding.