Shipping + Delivery

Update: International Delivery Times

Please note that international mail is being severely delayed as a result of border closures and airline cancellations due to the current global pandemic. The constantly evolving situation means that our postal services are not able to determine the extent of the delays.

Covid-19 disruptions:

  • Many international routes are  currently suspended, and remaining routes  have lower flight frequencies. This may cause longer transit times
  • Items may be held longer than usual by Australian and overseas customs authorities.
  • Deliveries to and from overseas also depend on overseas postal and delivery services. Restrictions and operating constraints are causing delays in most countries.

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Shipping

We offer shipping within Australia, to our friends over in New Zealand, USA, Canada, Asia and the UK. Shipping costs these days can be a tad expensive so we are here to share the load! 

Destination

Cost

Australia

$10.00 (Standard) for orders < $150

FREE (Standard) for orders > $150

$15.00 (Express)

New Zealand

$20.00 (Standard) for orders < $200 (AUD)

FREE (Standard) for orders > $200 (AUD)

Rest of the World

From $30 (Standard)
International shipping is calculated at checkout

Shipping charges are exempt from discounts and are non-refundable. 

If we don't currently offer shipping to your country and you would like to make a  purchase with us, please send an email to hello@leoandzo.com.au and we'll be more than happy to help!

Pre-Orders

If you have ordered multiple products and one or more of the products are pre-ordered, then ALL pieces will be shipped together once the pre-ordered product/s are available. If you would like your in-stock products to be sent beforehand then you will need to place two separate orders (one for in-stock products and one for pre-ordered products) to cover shipping costs. Please don't hesitate to contact us if you have any questions.

Delivery

Please allow up to two business days for your lovely orders to be packed and dispatched. You will receive an email with your shipping confirmation and tracking link once shipped. 

Destination

Estimated Delivery Times

Australia

Standard | 2-12 business days 

Express | 1-3 business days

New Zealand

Standard | 8-15 business days

Rest of the World Standard | 9-30 business days

 

International buyers are responsible for any additional fees imposed by their destination country (customs fees, taxes, etc.). 

Please note there may be delays with delivery times (for both standard and express options) due to COVID-19. Unfortunately this is out of our hands but we will continue to pack and ship your orders as per usual. Thank you for your patience and understanding.